Shipping & Delivery Policy

Go Career's Career Jumpstart Kit is a digital information product delivered entirely online through our secure web platform. Since this is not a physical product, traditional shipping and delivery methods do not apply.

What this means for you:

• No waiting for physical delivery
• No shipping charges or fees
• No customs, duties, or import taxes
• No damaged or lost packages
• Instant access from anywhere in the world

Step-by-Step Access Guide:

1. Complete Your Purchase: Make payment through our secure Razorpay gateway using your preferred payment method (Credit Card, Debit Card, UPI, Net Banking, Wallets).
2. Receive Confirmation: You'll see an on-screen confirmation immediately after successful payment.
3. Login to Dashboard: If you're already logged in, you'll be automatically redirected to your dashboard. If not, simply login with your credentials.
4. Access All Resources: Navigate through different sections using the sidebar menu to explore all resources included in your Career Jumpstart Kit.

If You Don't Get Immediate Access:

In the unlikely event that you don't get immediate access to the product after payment:

• Wait for 5-10 minutes as there might be a payment gateway processing delay
• Try logging out and logging back in to refresh your account status
• Check your email for payment confirmation
• Clear your browser cache and cookies, then login again
• If the issue persists, contact us immediately at support@gocareer.tech with your payment details

To access the Career Jumpstart Kit, you need:

• Internet Connection: Stable internet connection (broadband, Wi-Fi, or mobile data)
• Web Browser: Any modern web browser (Chrome, Firefox, Safari, Edge) - latest version recommended
• Account: A registered Go Career account with verified email
• JavaScript Enabled: Ensure JavaScript is enabled in your browser

No additional software, downloads, or installations are required. Everything is accessible through your web browser.

All content is delivered through our secure web platform. You don't need to download files or install any applications. Simply login and access everything online.

10.1 Payment Successful but No Access

If your payment was successful but you didn't receive access:

1. Wait 5-10 minutes for payment gateway confirmation
2. Check your email for payment confirmation
3. Logout and login again to refresh your session
4. Contact support with your transaction ID/payment reference number

10.2 Payment Failed but Amount Deducted

If the payment failed but the amount was deducted from your account, please wait 5-7 business days for automatic refund from your bank. For immediate assistance, contact us with your transaction details.

10.3 Technical Access Issues

If you're experiencing technical difficulties accessing the platform, try:

• Clearing browser cache and cookies
• Using a different browser
• Disabling browser extensions temporarily
• Checking your internet connection
• Contacting our support team for assistance

We're committed to ensuring you get immediate access to your purchase. If you face any issues with accessing the Career Jumpstart Kit after purchase, our support team is here to help.

Since the Career Jumpstart Kit is a digital product, it is available for purchase and access globally. There are no geographic restrictions or shipping limitations.

The product can be accessed from anywhere in the world with an internet connection. Payment can be made using international payment methods through our secure payment gateway.