Cancellation & Refunds Policy

Last Updated: November 15, 2025

At Go Career, we are committed to providing valuable resources to help you in your career journey. This Cancellation & Refunds Policy outlines the terms and conditions regarding cancellations and refunds for our Career Jumpstart Kit.

1. Nature of Product

The Career Jumpstart Kit is a digital information product that provides instant access to curated resources, including:

  • 200+ Companies hiring list
  • 700+ Global Companies for remote opportunities
  • 1600+ HR Contacts
  • 300+ Categorized Companies by industry
  • Interview Q&A for JavaScript, React, Next.js, and MongoDB
  • Job application templates and tips
  • Top Consultancies list
  • Career Boosters resources

Upon successful payment, you will receive immediate access to all resources through your dashboard.

2. No Refund Policy

Due to the digital nature of our product and the instant access provided upon purchase, we maintain a strict no-refund policy.

Once you have made a purchase and gained access to the Career Jumpstart Kit, the transaction is considered final and non-refundable.

⚠️ Important Notice:

By completing your purchase, you acknowledge that you have read and understood this no-refund policy and agree to these terms.

3. Cancellation Policy

3.1 Pre-Purchase Cancellation

You may cancel your purchase before completing the payment transaction at any time without any charges or obligations.

3.2 Post-Purchase Cancellation

Once payment is completed and access is granted, cancellations are not permittedas the digital content has already been delivered and is accessible to you.

4. Exceptional Circumstances

While we maintain a no-refund policy, we understand that exceptional circumstances may arise. Refunds may be considered only in the following cases:

  • Duplicate Payment: If you have been charged multiple times for the same purchase due to a technical error.
  • Technical Issues: If you are unable to access the product due to technical issues on our end, and we are unable to resolve the issue within 7 business days.
  • Unauthorized Transaction: If your payment was made without your authorization and you can provide proof of the same.

To request a refund under exceptional circumstances, please contact us at support@gocareer.tech within 7 days of purchase with relevant proof and documentation.

5. Payment Failures or Issues

5.1 Failed Transactions

If your payment fails but the amount has been deducted from your account, please wait for 5-7 business days for the amount to be automatically refunded by your bank or payment provider.

5.2 Payment Gateway Issues

For any issues related to payment gateway, please contact your bank or the payment service provider directly. We will assist you with transaction details if required.

6. Refund Process (If Applicable)

In the rare event that a refund is approved under exceptional circumstances:

  • The refund will be processed within 10-15 business days of approval.
  • The refund will be credited to the original payment method used during purchase.
  • Your access to the Career Jumpstart Kit will be revoked upon refund processing.
  • You will receive a confirmation email once the refund has been processed.

Please note that the time taken for the refunded amount to reflect in your account depends on your bank or payment provider's policies.

7. Chargebacks

We strongly discourage initiating chargebacks without first contacting us. Initiating a chargeback without attempting to resolve the issue with us may result in:

  • Immediate suspension of your access to the Career Jumpstart Kit
  • Blacklisting from future purchases
  • Legal action for fraudulent chargebacks

Please reach out to us first at support@gocareer.tech so we can resolve any concerns you may have.

8. Product Updates and Changes

We regularly update and improve the Career Jumpstart Kit with new resources, companies, and features. As a one-time purchaser, you will have lifetime access to all current and future updates at no additional cost.

We reserve the right to modify, update, or discontinue certain features or resources. However, such changes do not entitle you to a refund.

9. Contact Us

If you have any questions or concerns regarding this Cancellation & Refunds Policy, or if you need assistance with your purchase, please contact us at:

Go Career

Email: support@gocareer.tech

WhatsApp: +91 90375 64289

We aim to respond to all inquiries within 24-48 business hours.

10. Acceptance of Policy

By purchasing the Career Jumpstart Kit, you acknowledge that you have read, understood, and agree to be bound by this Cancellation & Refunds Policy.

This policy forms an integral part of our Terms of Service and should be read in conjunction with our Privacy Policy.

11. Changes to This Policy

We reserve the right to update or modify this Cancellation & Refunds Policy at any time. Any changes will be effective immediately upon posting on this page with an updated "Last Updated" date.

We encourage you to review this policy periodically. Your continued use of our services after any changes indicates your acceptance of the updated policy.